Plans And Billing
Understand feature access before you upgrade.
This category explains Free, Pro, and Business, plus the practical expectations around plan access, recurring billing, personal versus workspace billing, and cancellation.
Personal Pro billing and Business workspace billing are separate. The same user can belong to both, but the controls, notices, and support routes still depend on which billing context is involved.
If the right billing page still does not explain the status, renewal notice, or access difference, use the in-app support ticket flow when logged in, or the contact form if you cannot access the app.
GridGap For Business Workspaces explains how workspace roles and shared access sit alongside the billing model.