Skip to content
GridGap logo
FeaturesWorkflowPricingHelpFAQContactLog inStart free
Help Centre/Plans And Billing

On this page

RenewalsCancellationsDowngrade expectations
PlansBilling

How Billing, Renewals, And Cancellations Work

Paid subscriptions are intended to follow a recurring billing model. This article explains the practical user expectation rather than acting as a payment-provider agreement.

Renewals

Paid subscriptions are expected to renew automatically on a recurring monthly basis unless cancelled before the end of the current billing period.

Cancellations

When a user cancels, the practical expectation is that paid features remain available until the end of the current paid period, after which the account may downgrade to the Free tier if no paid plan remains active.

Downgrade expectations

Downgrading can affect access to technical-mode workflows, saved-version features, Equipment Check, and future reporting/export features depending on the plan. The backend remains the final authority on protected actions.

Related articles

Plans And Subscription Differences

See what each tier is intended to include.

How PDF Export Works

See the planned Pro+ reporting layer.

Previous: Plan differencesNext: Why is a feature locked
GridGap logoGridGap

Solar and backup power calculator for homeowners, RVs, boats, offices, shops, warehouses, and more. For the novice and pro installers.

FeaturesPricingHelp CentreFAQContactPrivacy PolicyTerms
Important disclaimer

GridGap provides indicative solar and backup-power sizing estimates only. It is not a final engineering design, wiring design, procurement specification, or safety certification.

© GridGap