Help Centre
Guides, answers, and explanations for using GridGap well.
Use the GridGap Help Centre to learn how projects, versions, scenarios, warnings, inputs, results, equipment checks, and preliminary sizing logic work in practice.
Start here
New to GridGap? Begin with the getting started guides, then move into the inputs, results, and troubleshooting sections when you need deeper context.
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Open a category to see every article in that section.
Getting Started
Understand what GridGap is, how to create your first project, and how versions and scenarios fit together.
Getting Started
Understand what GridGap is, how to create your first project, and how versions and scenarios fit together.
Using The Calculator
Learn how to add appliances, build scenarios, and use Calculate versus Create New Version correctly.
Using The Calculator
Learn how to add appliances, build scenarios, and use Calculate versus Create New Version correctly.
User-Type Guides
Start from the way you actually use GridGap, whether you are a homeowner, installer, RV user, boat user, or small-business planner.
User-Type Guides
Start from the way you actually use GridGap, whether you are a homeowner, installer, RV user, boat user, or small-business planner.
Inputs And Assumptions
Understand the key battery, inverter, charging, solar, and installation fields before relying on the results.
Inputs And Assumptions
Understand the key battery, inverter, charging, solar, and installation fields before relying on the results.
Understanding Results
Learn how to read the results page, interpret warnings, and understand the major result blocks and tabs.
Understanding Results
Learn how to read the results page, interpret warnings, and understand the major result blocks and tabs.
Equipment Check
Compare real-world hardware options against the current version's recommended requirements.
Equipment Check
Compare real-world hardware options against the current version's recommended requirements.
Reports And Exports
Understand how PDF export, branding, and report-style output fit into the current paid workflow.
Reports And Exports
Understand how PDF export, branding, and report-style output fit into the current paid workflow.
Plans And Billing
See what is available on Free, Pro, and Business, and how personal versus workspace access affects the workflow.
Plans And Billing
See what is available on Free, Pro, and Business, and how personal versus workspace access affects the workflow.
Troubleshooting
Find answers for common issues such as validation errors, missing results, plan locks, and confusing version behavior.
Troubleshooting
Find answers for common issues such as validation errors, missing results, plan locks, and confusing version behavior.
- Troubleshooting: Awaiting Calculation
- Troubleshooting: Scenario Details Are Invalid
- Troubleshooting: The Project Could Not Be Calculated
- Troubleshooting: Why Is A Feature Locked
- Troubleshooting: Why Did My Version Number Change
- Troubleshooting: Why Did My Panel Count Increase
- Troubleshooting: Social Login Problems
- Troubleshooting: Email Verification Problems
- Troubleshooting: Password Reset Problems
- Troubleshooting: Invitation Acceptance Problems
- Troubleshooting: Billing And Subscription Confusion
- Troubleshooting: Workspace Seat Or Role Issues
- Troubleshooting: Export And Report Problems
- Troubleshooting: Renewal Rights And Billing Notices
- Troubleshooting: How To Get Support
Glossary
Look up the terms used across the app, including watts, duty cycle, DoD, Vmp, Voc, MPPT, and shore power context.
Glossary
Look up the terms used across the app, including watts, duty cycle, DoD, Vmp, Voc, MPPT, and shore power context.
Reference
Understand the app boundary, the calculation flow at a high level, and key limitations.
Reference
Understand the app boundary, the calculation flow at a high level, and key limitations.