How Data Export Works

Data export is for access and portability. Use PDF export when you need a readable report. Use data export when you need a copy of stored records.

Personal data export

Personal data export is requested from the Account area. It downloads a ZIP copy of the data held in your personal GridGap account, including your personal support ticket history and your personal project-related records where those belong to your account.

Workspace data export

Workspace data export is requested from the Workspace Settings area and is owner-only. Other workspace members should not expect to download the full workspace data archive just because they belong to that workspace.

What the download looks like

The export is delivered as a ZIP archive rather than as one polished PDF. It is a record-oriented download intended for access and portability, not for client-facing presentation.

What data export is not

Data export is not a branded PDF report. If you want a presentation document tied to a saved result set, use the PDF report workflow. If you want a structured copy of stored account or workspace data, use the data export workflow.